Introduction
This Privacy Policy explains how Steven Rhodes, trading as Intelixa (“we”, “us”), handles personal information when you use Quotelixa and related services offered under the Quotelixa name.
Please read this policy alongside any in-app notices or supplementary information we provide where relevant.
Who we are
The data controller responsible for personal information described in this policy is Steven Rhodes, trading as Intelixa.
How to contact us
For privacy-specific requests or questions, email privacy@intelixa.co.uk.
Postal address: Not currently published. Please contact us first by email at privacy@intelixa.co.uk.
For general enquiries that are not privacy-specific, you may use the contact options shown on the Intelixa website.
Scope
This policy applies to Quotelixa (the product) and the information handling activities we carry out in connection with it, including where you interact with Quotelixa through our websites or communications we send about Quotelixa.
If we offer separate services with different privacy terms, we will point you to the relevant policy at the point of collection.
Information we may collect
We may collect and process categories of information including:
- Identity and contact details you choose to provide (for example, name and email address when you contact us or sign up).
- Account and profile information associated with your use of Quotelixa where applicable.
- Quote, job, or commercial information you enter or store in Quotelixa to use its features.
- Technical and usage information such as device type, app version, and operational logs where needed to run the service securely and diagnose issues.
- Communications you send to us (for example, support messages).
We aim to collect only what is reasonably needed to provide Quotelixa and to meet our legal obligations.
How we use information
We use personal information for purposes such as providing and improving Quotelixa, operating accounts and authentication where applicable, customer support, security and abuse prevention, understanding how the product is used in aggregate so we can improve it, complying with law, and communicating with you about Quotelixa where appropriate.
We do not sell your personal information.
Legal bases (UK GDPR)
Depending on the activity, we rely on appropriate lawful bases such as: performance of a contract with you; legitimate interests that are not overridden by your rights (for example, securing the service and improving features); consent where we ask for it for a specific purpose; and legal obligation where the law requires processing.
Sharing and processors
We may share personal information with service providers who process data on our instructions (for example, hosting, email delivery, or analytics where used), professional advisers where required, or authorities when the law requires it.
We require processors to protect your information appropriately and only use it for the purposes we specify.
International transfers
If personal information is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place as required by applicable data protection law (for example, UK adequacy regulations or standard contractual clauses).
Retention
We keep personal information only for as long as necessary for the purposes described in this policy and to meet legal, accounting, or reporting requirements. Retention periods depend on the nature of the information and why we hold it.
Security
We apply appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, or alteration. No method of transmission over the internet is completely secure; we work to maintain protections that are appropriate to the risk.
Your rights
Under UK data protection law you may have rights including: access to your personal information, rectification, erasure, restriction of processing, objection to certain processing, data portability where applicable, and withdrawal of consent where processing is consent-based.
You may exercise these rights by contacting us at privacy@intelixa.co.uk. We may need to verify your identity before responding.
You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.
Changes to this policy
We may update this policy from time to time. The version on this page will be updated to reflect material changes. We encourage you to review this policy periodically.
Information Commissioner’s Office (ICO)
If you are not satisfied with how we handle a privacy concern, you can contact the Information Commissioner’s Office (ICO). The ICO is the UK’s independent regulator for data protection and can provide further information about your rights.